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Case study · Italian cabinetry and interiors · South Florida

A new website hit #1 in AI recommendations in five weeks

How The Italian Cabinet, an Italian cabinetry company in South Florida, launched a website with no history and five weeks later became the company ChatGPT, Google AI and other AI engines recommend most in its category, first of 98.

The Italian Cabinet's AI visibility score in the Reachd dashboard, day by day from the day its website launched, against European Cabinets & Design, Spectrum Fine Cabinetry and Scavolini.
The Italian Cabinet's AI visibility score in the Reachd dashboard, day by day from the day its website launched, against European Cabinets & Design, Spectrum Fine Cabinetry and Scavolini.

Results at a glance

  • #1 of 98 among the companies AI recommends for Italian cabinetry, five weeks after the website went live
  • 0% → 37% of AI answers name the company, from none on the day its website launched. The next company is named in 30%

Background

The Italian Cabinet designs Italian kitchens, wardrobes and interior doors for homes in South Florida. Everything is made to order by factories in Italy, and the company runs the project from the first consultation and 3D design to installation. Its buyers are about to spend serious money on a kitchen, and before they visit a showroom many of them ask ChatGPT, Google AI or another AI engine where to find real Italian cabinets, how long delivery takes and whether Italian finishes survive Florida humidity.

The company launched its website on March 11, and Reachd ran its first analysis the same day. AI recommended Linea Studio, Pedini and Scavolini, companies with years of history on the web, and did not name The Italian Cabinet in a single answer. A buyer starts the shortlist with the names AI gives, so on day one the company was not on it.

Reachd AI recommendation rankings on March 11: Linea Studio 40, Pedini by Daruso Miami 37, Scavolini 30, The Italian Cabinet 0
The Reachd dashboard on March 11, the day the website launched. AI recommended three established companies, and The Italian Cabinet scored zero.

Goals

  1. 01 Get recommended by ChatGPT and other AI engines when buyers look for Italian cabinetry in South Florida
  2. 02 Catch up with the companies that had years of history behind them

A new site has no reviews, no listings and no articles about it, and AI leans on all three. So the company aimed at what it could control from day one, its own answers to the questions buyers ask just before they choose: delivery times, custom sizes, humidity and where to see the cabinets in person.

Results

  • Named the next day The day after the first analysis, ChatGPT and Perplexity each named The Italian Cabinet once, citing its home page.
  • #1 of 98 in five weeks By mid-April AI recommended the company more often than any other in its category, ahead of Scavolini, which had led all of March.
  • From none to 37% of answers The company was named in 37% of AI answers, against 30% for the next company and 18% for Scavolini. Its AI visibility score, which also counts how high it is named, reached 34 against 26.

How a new website got to first place in AI recommendations

Reachd asked AI the questions buyers ask before they visit a showroom, every day, and showed which companies AI named and which pages it quoted. The company used those questions as its content plan. Each question AI answered with somebody else’s page got a page of its own on The Italian Cabinet’s site, written with the facts the team already gave clients in person.

  1. Mid-March

    A page for each question buyers ask

    Four pages answered the questions AI kept getting: how long Italian cabinets take to arrive and install, whether they can be made to fit an unusual kitchen, which materials hold up in South Florida humidity and how to furnish a whole home in one Italian style.

    From 18th place to 7th
  2. Late March

    The factories and the showroom

    Each Italian factory the company works with got a page, such as Aran Cucine for kitchens, and the showroom got one too. An article explained how to tell authentic Italian cabinetry from look-alikes, and the site opened in Spanish and Russian.

    Third place, behind Scavolini and Pedini
  3. Mid-April

    Structured data and a page for every showroom

    Structured data gave AI the company's name, showrooms and products as facts. The second showroom got its own page, and a new page set out where in South Florida buyers can see the cabinets in person.

    First place of 98

When AI recommended the company, it quoted the company’s own answers. Asked about lead times, it gave the timeline from the delivery page: 14 to 16 weeks in all, with up to a week of design, four to five weeks of production in Italy, eight weeks by sea to the Port of Miami and one to two weeks of installation. The page on humidity was cited more often than any other page except the home page.

A young website has no history for AI to borrow, so every buyer question it answers well becomes a reason for AI to name it.

None of these pages needed history. The delivery times, the factories and the advice on humidity were things the company already knew, and its team wrote them down where AI reads, one question at a time. A business can check what AI says about it and see which buyer questions AI still answers with somebody else’s page.

“We had just launched our website and had no idea whether AI search even mattered for our business. Two days after following the Reachd recommendations, ChatGPT started mentioning us as a go-to option for Italian cabinetry in Miami. That was a moment.”

A Ann Owner of The Italian Cabinet

Questions about this case

Can a new website get recommended by ChatGPT?

Yes. The Italian Cabinet's website went live on March 11, and the next day ChatGPT and Perplexity each named the company once. Five weeks later AI recommended it more often than any other company in its category, first of 98. A new site has no history to lean on, so what moves it is pages that answer buyers' questions better than older sites do.

Why is my showroom not showing up in ChatGPT?

AI recommends the companies it can quote. On the first day AI named Linea Studio, Pedini and Scavolini, whose pages already answered buyers' questions, while this company's site was a day old. AI started naming it as its own pages answered the same questions: how long delivery takes, whether cabinets can be made to fit an unusual kitchen, how finishes hold up in humid weather and where to see the cabinets in person.

How do kitchen and cabinetry showrooms show up in ChatGPT recommendations?

AI answers cabinetry questions with pages that state what a buyer needs to know: lead times, the factories behind the product, custom sizing, finishes for a humid climate and where the showroom is. When AI recommended The Italian Cabinet, it quoted the company's own delivery timeline of 14 to 16 weeks and cited its page on humidity more than any page except the home page.

How long does it take to show up in AI search?

Here the first mention came the day after the website launched. About a week after the first four question pages went live, the company moved from 18th place to 7th, and it reached first place five weeks after launch. ChatGPT and other AI engines with live search read a new page within days, so a page that answers a real buyer question can show up quickly.

What does share of AI answers mean for a local business?

It is the share of AI answers to buyers' questions that name the business. Reachd asks the same questions every day in ChatGPT, Google AI and other AI engines, and The Italian Cabinet went from none to 37%, against 30% for the next company and 18% for Scavolini. The AI visibility score also counts how high a business is named, and on it the company led with 34 against 26.

Can a business improve its AI visibility without hiring an agency?

Yes. Reachd is built so that business owners can win customers from AI search themselves. Here Reachd showed which questions buyers asked AI, which companies it named on each and which pages it quoted, and the company's own team wrote a page for each question. Most of those pages put down facts the team already gave clients every day, such as delivery times and the factories it works with.

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