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A website URL. Reachd extracts the business name, category, and location automatically during setup. The first scan results are available within minutes of signing up.

No. Starter is designed for business owners with no marketing background. Every action item names the exact page or profile to change and what it has to say, in plain language. Handle it directly or forward it to a web person. If a task would take more than a couple of hours, Reachd flags it and suggests a simpler approach.

AI platforms re-index content regularly. In the Italian Cabinet case study, ChatGPT started recommending the business within 48 hours of the first changes. Full coverage across all five platforms typically takes 1-4 weeks depending on the industry and the type of changes made. Reachd tracks progress automatically.

Starter is $99 per month per business ($79/mo when billed annually). Pro is $299 per month per business ($239/mo annually). Expert is $499 per month per business ($399/mo annually) and adds the support of our AI search expert on top of the platform. All plans include a 7-day free trial. Cancel anytime with no long-term contracts.

Everything in Pro, plus our experienced AI search expert guiding the business through the improvements. Every month they go through the data together and pick the priorities, and they stay reachable in between whenever something looks wrong. After each change goes live they watch how visibility moves, come back with the next step, and report on what shifted. The changes on the site and the placements on external platforms are made by the client's own team, on their schedule, so nothing goes live without their approval.

Starter runs entirely on autopilot: Reachd picks the queries, detects location and language, and sends action items with content 2-3 times per week. Pro adds manual controls: the ability to set custom queries, manage multiple locations and languages, and receive daily updates. Most single-location business owners start with Starter. Marketing managers and multi-location businesses prefer Pro for the added control.

Yes. Monthly plans can be cancelled at any time with no penalty. Annual plans are discounted 20% and billed upfront. The 7-day free trial can be cancelled before it ends with no charge.

All plans include ChatGPT, Google AI, Perplexity, Claude, and Grok. Each platform uses different data sources and algorithms, so a business can be highly visible on one and completely absent on another. Checking all five is the only way to get an accurate picture of AI visibility.

SEO tools optimize for Google search rankings. Reachd optimizes for AI recommendations, which work differently. AI doesn't rank websites by keywords. It recommends businesses based on verifiable facts found across multiple independent sources. A business can rank #1 on Google and still be absent from ChatGPT's recommendations.

Reachd is the AI customer acquisition platform. Every day it measures visibility across ChatGPT, Google AI, Perplexity, Claude and Grok. It traces every lost answer to the page and sentence that won it for a competitor. Every fix names the exact page or platform to change and states what closing the gap is worth in visibility points. A fix counts as done only when the next AI answers prove it. AI visibility monitoring, prompt tracking and share of voice come built in on every plan.

Email support@reachd.ai. All plans include email support. Pro and Expert plans include priority handling with faster turnaround during business hours.

The team responds shortly after receiving a request. Priority support (Pro and Expert plans) gets faster turnaround during business hours, Monday through Friday.

Log into the dashboard, open Settings, and update billing details or switch plans from there. For any billing questions, email support@reachd.ai.

Cancel anytime from the dashboard under Settings. Monthly plans stop at the end of the current billing period. Annual plans continue through the prepaid term. No cancellation penalty on any plan.