Terms of Service

Effective Date: February 17, 2026
Last Updated: September 2, 2026

1. Agreement to Terms

By accessing or using the Reachd platform, website, or any associated services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”), entered into between you and Reachd Inc., a Delaware corporation (“Reachd”, “we”, “us”, or “our”). If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have authority to bind that entity.

If you do not agree to these Terms, do not access or use the Service.

2. Description of Service

2.1 Overview

Reachd provides a software-as-a-service platform that analyzes how AI-powered search and recommendation systems (“AI Platforms”), such as ChatGPT, Google AI, Perplexity, Grok, and Claude, respond to queries relevant to your business. The Service delivers analysis, scoring, and recommendations intended to help businesses understand and improve their visibility in AI-generated responses (“AI Visibility”).

The Service includes, without limitation:

2.2 Expert Guidance

Certain subscription plans also include guidance from Reachd personnel, such as periodic review of your results, prioritization of recommended actions, and draft content prepared for your review (“Expert Guidance”). Expert Guidance is part of the Service, and all references in these Terms to the Service and to Outputs include Expert Guidance and any materials delivered as part of it.

Expert Guidance and all other recommendations provided through the Service are recommendations only. You retain sole control over, and sole responsibility for, deciding whether and how to act on any recommendation, making changes to your website and other properties, and reviewing and approving any content before it is published. You are solely responsible for all content you publish, including its accuracy, any claims it makes about your products or services, and its compliance with the laws and regulations applicable to your business and industry.

2.3 Coverage and Methodology

We determine, at our discretion, which AI Platforms, models, geographic markets, languages, question sets, and data sources the Service covers, and how often analyses run. We may add, remove, replace, or reconfigure any of them at any time, including when a third party changes, restricts, or discontinues access to an AI Platform. The list of AI Platforms on our website describes current coverage and is not a commitment that any particular AI Platform will remain covered.

We may revise the methodology by which the Service scores, ranks, classifies, or otherwise computes results, and may recompute previously reported results under a revised methodology. Results reported at different times or under different methodologies may not be comparable, and we do not warrant historical comparability.

2.4 Beta and Preview Features

We may make features available to you on a free, trial, alpha, beta, early-access, or preview basis (“Beta Features”). Beta Features are provided for evaluation, may be incomplete or changed, and may be withdrawn at any time without notice. We may limit, suspend, or terminate access to any Beta Feature at any time. Notwithstanding anything else in these Terms, Beta Features are provided “as is” without any warranty, indemnity, or support obligation, and the disclaimers and limitations in Sections 9 and 10 apply to them in full.

2.5 No Professional Advice

The Service, including Expert Guidance, does not constitute legal, financial, tax, accounting, medical, or other licensed professional advice.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business use. By using the Service, you represent that you are using it for business purposes and not as a consumer.

4. Accounts, Authorized Users, and Registered Businesses

4.1 Account Registration and Security

You must create an account to access the Service. You agree to:

We reserve the right to refuse registration, suspend, or terminate accounts at our sole discretion.

4.2 Workspaces and Authorized Users

The Service is organized in workspaces. The person who creates a workspace, and any person later assigned the owner role, is the workspace owner. A workspace owner may invite employees, contractors, and other persons to the workspace (“Authorized Users”). Each Authorized User must keep their own login credentials confidential and may not share them with anyone else.

You are responsible for every Authorized User in your workspace and for all activity conducted through their access, as if it were your own. You will ensure that Authorized Users comply with these Terms, and you will promptly remove access for any person who is no longer entitled to it. We may rely on instructions from a workspace owner, including instructions to add or remove Authorized Users and to change the ownership of a workspace, and we are not obliged to verify them against your internal arrangements.

4.3 Businesses You Register

When you add a business, website, or brand to the Service (a “Registered Business”), you represent and warrant that you own or operate that business, or that you are authorized by its owner or operator to act on its behalf for the purposes of the Service, including as an agency or consultant under Section 6.3. We may ask for evidence of that authority and may suspend or remove a Registered Business if it is not provided.

By registering a business, you authorize us to access, retrieve, and analyze publicly available pages of its website and other public properties, to submit queries about it to AI Platforms and other third-party services, and to process the information you provide about it.

You represent and warrant that you have all rights, licenses, consents, and permissions necessary to provide Customer Data (as defined in Section 7.2) to us and to authorize the processing described in these Terms, and that Customer Data does not violate any applicable law or the rights of any third party.

5. Subscriptions, Billing, and Payment

5.1 Subscription Plans

The Service is offered on a subscription basis. Available plans, features, and pricing are described on our pricing page at https://reachd.ai/pricing/, which may be updated from time to time.

5.2 Billing

Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan. You authorize us to charge your designated payment method on a recurring basis.

5.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be notified of upcoming renewals in accordance with applicable law.

5.4 Price Changes

We may change subscription prices upon reasonable notice. Price changes take effect at the start of the next billing period following notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5.5 Refunds

All fees are non-refundable except as required by applicable law or as explicitly stated in a written agreement between you and Reachd. We do not provide refunds for partial subscription periods or unused features.

5.6 Taxes

You are responsible for all applicable taxes. Prices do not include taxes unless explicitly stated.

5.7 Failed Payments

If payment fails, we may suspend or terminate your access to the Service after reasonable notice. You remain liable for all outstanding amounts.

5.8 Free First Analysis

We may offer a workspace one analysis of one Registered Business free of charge before a subscription is purchased (“Free First Analysis”). The Free First Analysis is provided for evaluation only, may be limited in scope compared with a paid subscription, and is available once per workspace and once per business, at our discretion. We may change, limit, withhold, or discontinue the Free First Analysis at any time and may decline it where we reasonably suspect duplicate or abusive use. A Free First Analysis creates no obligation on our part to continue analyzing the business, and Section 2.4 (Beta and Preview Features) applies to it. Any further analysis requires a paid subscription.

6. Acceptable Use

6.1 Permitted Use

You may use the Service solely for your own internal business purposes in accordance with these Terms.

6.2 Prohibited Conduct

You agree not to:

6.3 Agencies and Consultants

This Section applies if you use the Service on behalf of clients as a marketing professional, agency, or consultant (“Agency”), on a plan that permits such use.

Permitted use. An Agency may register its clients’ businesses, operate the Service on their behalf, and share Outputs concerning a client with that client. Sharing Outputs with the client they concern is not a resale or distribution prohibited by Sections 6.2 and 7.3. Outputs concerning one client may not be shared with another client or any other third party.

Responsibility. The Agency is our customer under these Terms. The Agency is responsible for obtaining each client’s authorization under Section 4.3, for its clients’ compliance with these Terms to the extent they access the Service, and for all use conducted through its workspace. The Agency’s agreements with its clients are solely between the Agency and those clients; we are not a party to them, and nothing in these Terms creates a contractual relationship between us and an Agency’s client.

The Agency’s client relationships. We will not use Customer Data or client information that we obtain solely through an Agency’s workspace to solicit that Agency’s clients directly. This commitment covers a client whose business the Agency has kept enabled under its subscription for at least 30 consecutive days, while the Agency serves it on the Service and for 24 months after the client leaves the Agency’s workspace or the Agency’s account ends, whichever is later; a prospect scan, a pre-sale page, or a shorter registration made to evaluate a business does not make it such a client. The data stored about a former client remains protected under Section 12.2. This commitment does not restrict us from responding to a client that approaches us on its own, from marketing to the public generally, or from serving a client that registers with us independently.

Publicity. Our publicity rights under Section 7.7 apply to the Agency itself. We will not name an Agency’s client in our marketing materials unless the Agency confirms in writing that it is authorized to grant that permission, or the client grants it directly. Rankings, market reports, and comparative analyses under the last paragraph of Section 7.7 may list an Agency’s client on the same terms as any other business.

7. Intellectual Property

7.1 Our IP

The Service, including its software, underlying technology, methodologies, algorithms, scoring systems, user interface, design, content, and all related intellectual property, is owned by or licensed to Reachd and protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership interest in the Service.

7.2 Your Data

“Customer Data” means the information you and your Authorized Users submit to the Service: the website addresses of your Registered Businesses, the questions and keyword lists you enter yourself, the locations and settings you choose, account and billing details, and any files or materials you provide to us, including in the course of Expert Guidance. You retain ownership of Customer Data. By submitting Customer Data, you grant Reachd a non-exclusive, worldwide, royalty-free license to use, process, and analyze Customer Data for the purpose of providing and improving the Service, for the uses permitted in Section 7.5, and as otherwise permitted in these Terms.

Customer Data does not include the profile of a Registered Business that the Service derives on its own from public sources, such as its name, category, services, products, markets, and competitors, nor the questions the Service generates about it. That profile and those questions are Outputs under Section 7.3. Where a Registered Business’s profile is derived from its website, nothing in these Terms transfers to us any copyright in the website itself.

7.3 Outputs and Reports

Reports, analyses, scores, rankings, recommendations, responses obtained from AI Platforms, business profiles and questions derived by the Service, and other results generated by the Service (“Outputs”) are, as between you and us, owned by Reachd. Outputs are licensed to you for your internal business use during the term of these Terms. You may share Outputs with your Authorized Users, with your professional advisors, and, if you are an Agency, with the client they concern under Section 6.3. You may not resell Outputs, offer them as part of a product or service to third parties, or publish them except as permitted in Section 7.4, without our prior written consent.

7.4 Content Prepared for Publication

Some Outputs are drafted for you to publish, such as page copy, listing descriptions, answers to customer questions, and draft content delivered as part of Expert Guidance (“Publishable Content”). We assign to you all of our right, title, and interest, if any, in Publishable Content once it is delivered to you, and you may publish, adapt, and use it on your own websites, listings, and other properties without further consent from us. Publishable Content is prepared with the assistance of automated systems and may not be unique; other customers may receive similar or identical content, and no such content received by another customer is yours.

You are responsible for reviewing Publishable Content before publishing it, including its accuracy, any claims it makes, and its compliance with the laws, regulations, and platform rules applicable to you and to the place where it is published. Publishable Content is provided “as is”, and Sections 9, 10, and 11 apply to your use of it. Scores, rankings, competitive analyses, and the methodology behind them are not Publishable Content and remain subject to Section 7.3.

7.5 Aggregated and De-identified Data

Notwithstanding anything else in these Terms, we may collect, compile, and use data derived from your use of the Service, from Customer Data, and from Outputs in aggregated or de-identified form (“Aggregated Data”) that does not identify you or your business. Aggregated Data is our property and may be used for any lawful purpose, including improving the Service, developing benchmarks, conducting research, and publishing industry reports. This right survives termination of your account.

Aggregated Data includes Outputs, screenshots, and examples from the Service from which your name, logo, website address, product names, and any other information that would reasonably allow a reader to identify you or your business have been removed. We may use such de-identified material to illustrate how the Service works, in anonymized case studies, and in other marketing and educational materials, without notice to you. Material that names you, or from which you can reasonably be identified, is governed by Section 7.7.

7.6 Feedback

If you provide suggestions, ideas, or feedback about the Service (“Feedback”), you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that Feedback without compensation or attribution to you.

7.7 Publicity

You grant us the right to identify you as a customer, using your name and logo, in customer lists, on our website, in presentations, and in other marketing materials, in a factual and accurate manner. We will not publish a case study that names you or from which you can reasonably be identified, describe results attributed to you by name, or quote you, without your separate approval. Approval may be given in writing by email, through the Service, or in any messaging channel through which we communicate with you, and we may keep a copy of it as a record. You may withdraw the permission in this Section at any time by emailing hello@reachd.ai; we will stop further use within a reasonable period, and withdrawal does not require us to recall materials already distributed. Section 6.3 governs publicity involving an Agency’s clients, and Section 7.5 governs de-identified material.

Rankings, market reports, industry benchmarks, and comparative analyses that list your business among other businesses on the basis of how AI Platforms respond to public queries are not case studies or attributed results under this Section. We may publish them without your approval, provided they do not disclose Customer Data and present your business no differently from any other business listed.

8. Third-Party Services and Data

8.1 Third-Party Platforms

The Service analyzes responses from third-party AI platforms (including ChatGPT, Google AI, Perplexity, Grok, Claude, and others). These platforms are owned and operated by independent third parties. We have no control over, and assume no responsibility for, the content, policies, availability, or behavior of any third-party platform.

8.2 Third-Party API Dependency

The Service relies on access to third-party APIs and publicly available information. We do not guarantee uninterrupted access to third-party services. Changes to third-party APIs, terms of service, algorithms, or availability may affect the Service without notice, and we are not liable for any such changes or their effects on your results.

8.3 Publicly Available Information

Competitive analysis and business profile data used in the Service is derived from publicly available sources. We make no representations as to the accuracy, completeness, or timeliness of such information.

8.4 API, Connectors, and Third-Party AI Client Access

The Service may offer a programmatic interface (“API”) and an optional connector (based on the Model Context Protocol) that let you access read-only Outputs and account data from your own software or through third-party AI assistants and clients that support connectors (for example, Claude or ChatGPT). API and connector access is provided “as is” and “as available”, is subject to the rate limits, plan limits, and documentation we publish, and may be changed, limited, suspended, or discontinued at any time without notice. API keys and connector credentials are confidential, are issued to your workspace, and may be revoked by us at any time. Data retrieved through the API is Outputs and remains subject to Section 7.

By connecting a third-party AI client to your account, you authorize that client to access, on your behalf, the read-only data made available through the connector. You are solely responsible for: (a) the third-party AI clients you choose to connect; (b) the security and configuration of those clients and of the accounts and devices used with them; (c) any use, storage, disclosure, or onward transmission of data by those clients once data is returned to them; and (d) your compliance with the terms of any third-party AI client you connect. You must keep your connector credentials secure and revoke access for any client you no longer use or trust.

Third-party AI assistants and clients (including Claude, ChatGPT, and others) are operated by independent third parties, are not controlled by us, and are not part of the Service. We are not responsible or liable for the availability, security, accuracy, or behavior of any third-party AI client, or for any handling of data by such a client after it leaves the Service. Your use of any third-party AI client is governed by that third party’s own terms and privacy policy.

The connector returns only data you are already entitled to access under your subscription. Once that data is transmitted to a connected third-party AI client, it leaves our control, and you acknowledge that such client may transmit, store, process, log, or use that data, including to generate responses. You accept this risk, and you should not connect the Service to any AI client whose data handling you do not agree to. We may suspend or revoke connector access at any time to protect the Service or other users. All provisions of these Terms, including Acceptable Use (Section 6), Disclaimers (Section 9), Limitation of Liability (Section 10), and Indemnification (Section 11), apply in full to your use of the connector and to any access through third-party AI clients.

9. Disclaimers

9.1 No Guarantee of Results

THE SERVICE, INCLUDING EXPERT GUIDANCE, PROVIDES ANALYSIS AND RECOMMENDATIONS BASED ON OBSERVABLE DATA AT A POINT IN TIME. WE DO NOT GUARANTEE ANY PARTICULAR OUTCOME, INCLUDING BUT NOT LIMITED TO IMPROVEMENTS IN AI VISIBILITY, INCREASES IN WEBSITE TRAFFIC, LEAD GENERATION, REVENUE, OR CUSTOMER ACQUISITION.

Any estimates of potential revenue impact, lead generation, or return on investment (“ROI Estimates”) provided through the Service are illustrative examples only, based on historical observations and industry benchmarks. ROI Estimates are not promises, projections, or warranties of future performance. Actual results will vary and may differ materially from any estimate provided.

9.2 AI Platform Changes

AI platforms change their algorithms, training data, and response behavior frequently and without notice. A recommendation or result that applies today may not apply tomorrow. We make no warranty that any action taken based on our recommendations, whether generated automatically or provided as Expert Guidance, will produce or maintain any particular result in any AI platform.

9.3 No Regulated Professional Advice

Nothing in the Service, including Expert Guidance, constitutes legal, financial, tax, accounting, medical, or other licensed professional advice. You should consult qualified professionals before making decisions that require such advice.

9.4 As-Is Service

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.

9.5 Statements Made by AI Platforms

Outputs reproduce, summarize, and score responses generated by third-party AI Platforms. Those responses may contain statements about you, your competitors, and other businesses that are inaccurate, incomplete, outdated, or unfavorable. We report such statements as observations of what AI Platforms say; we do not make, verify, adopt, or endorse them, and we are not responsible for their content. Outputs may also identify competitors and other third parties by name based on how AI Platforms and publicly available sources refer to them.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

10.1 IN NO EVENT WILL REACHD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 OUR TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM, WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO REACHD IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

10.3 THE LIMITATIONS IN THIS SECTION APPLY TO ALL CLAIMS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow certain limitations on liability. In such jurisdictions, our liability will be limited to the minimum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Reachd and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any content or information you submit to the Service; or (e) any dispute between you and any third party.

12. Confidentiality

12.1 Our Confidential Information

You acknowledge that the Service, including its underlying methodology, algorithms, scoring systems, and any non-public information disclosed in connection with the Service, constitutes confidential information of Reachd (“Confidential Information”). You agree not to disclose Confidential Information to any third party or use it for any purpose other than using the Service as permitted under these Terms.

12.2 Your Customer Data

We will not disclose your Customer Data, or the identity of an Agency’s clients where we learned it solely through the Agency’s workspace, to any third party, except: (a) to service providers and subprocessors who process it on our behalf to provide the Service and are bound by confidentiality obligations; (b) as required by law, subpoena, or court order, in which case we will notify you where legally permitted; (c) as permitted in Section 7.5 in aggregated or de-identified form; (d) with your consent, including under Section 7.7; or (e) to your Authorized Users and, for an Agency, to the client the data concerns. We will use Customer Data only as permitted in these Terms and the Privacy Policy. Outputs, and information that is publicly available or that we obtain independently of you, are not subject to this Section. Our liability under this Section is subject to Section 10.

13. Term and Termination

13.1 Term

These Terms remain in effect for as long as you maintain an active account or use the Service.

13.2 Termination by You

You may cancel your subscription at any time through your account settings or by contacting hello@reachd.ai. Cancellation takes effect at the end of the current billing period.

13.3 Termination by Us

We may suspend or terminate your access to the Service immediately, with or without notice, if: (a) you breach these Terms; (b) you fail to pay fees when due; (c) we are required to do so by law; or (d) we determine in our sole discretion that continued access poses a risk to the Service or other users.

13.4 Effect of Termination

Upon termination: (a) your license to use the Service ends immediately; (b) you remain liable for all fees accrued prior to termination; (c) we may retain or delete your Customer Data in accordance with our Privacy Policy; (d) provisions that by their nature should survive termination will survive, including sections on intellectual property, aggregated data, disclaimers, limitation of liability, indemnification, confidentiality, dispute resolution, and governing law.

13.5 Data Retrieval

Following termination, you may request export of your Customer Data within 30 days. After that period, we have no obligation to retain your data.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at hello@reachd.ai and attempt to resolve the dispute informally for at least 30 days.

14.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration will be conducted in English. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND REACHD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class or representative proceeding.

14.4 Exceptions

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

14.5 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions, except that the Federal Arbitration Act governs the arbitration provisions.

15. General Provisions

15.1 Entire Agreement and Order of Precedence

These Terms, together with the Data Processing Agreement at https://reachd.ai/dpa/ (where it applies), the Privacy Policy, and any order form or other written agreement signed by you and Reachd, constitute the entire agreement between you and Reachd regarding the Service and supersede all prior discussions and representations about it. In the event of a conflict, the following order of precedence applies: (1) a signed order form or written agreement, (2) the Data Processing Agreement, for the processing of personal data, (3) these Terms, (4) the Privacy Policy, which describes our personal information practices and does not expand either party’s commercial obligations. Terms in any purchase order or similar document you issue have no effect.

15.2 Modifications

We may update these Terms at any time. Material changes will be communicated via email or in-platform notice at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service and cancel your subscription.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.5 Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent, except to a successor in connection with a merger, reorganization, or sale of all or substantially all of your assets, provided that the successor is not a direct competitor of Reachd and agrees in writing to these Terms. Any attempted assignment in violation of this Section is void. We may assign these Terms without restriction, including to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets.

15.6 Force Majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, government actions, third-party service outages, or changes to third-party platforms or APIs.

15.7 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. In particular, your Authorized Users and, if you are an Agency, your clients are not third-party beneficiaries of these Terms.

15.8 Export Compliance and Sanctions

You may not access or use the Service in violation of United States export control or economic sanctions laws, or those of any other applicable jurisdiction. You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to a comprehensive United States embargo, and that neither you nor any Authorized User or Registered Business is named on, or owned or controlled by a person named on, any United States government list of prohibited or restricted parties. We may suspend or terminate access where we reasonably believe this Section has been breached or where continued provision of the Service would violate applicable law.

15.9 Electronic Communications

You agree that we may send account, billing, security, and legal notices, including notices of changes to these Terms, electronically to the email address associated with your account or through the Service. Electronic notices satisfy any requirement that a notice be in writing. You are responsible for keeping that email address current. Marketing communications are governed by the Privacy Policy and may be declined at any time without affecting the notices described in this Section.

15.10 Contact

For questions about these Terms, contact us at: Reachd Inc.
Email: hello@reachd.ai
Website: https://reachd.ai/

These Terms of Service were last updated on September 2, 2026.