What Is Perplexity? The AI Search Engine That Cites Its Sources
Perplexity – An AI-powered search engine that answers questions by searching the web in real time and citing specific sources for every claim in its response.
Perplexity is an AI search engine that was built specifically to answer questions by searching the web and citing its sources. When someone asks Perplexity for a business recommendation, it searches relevant websites in real time, reads through what it finds, and writes an answer with numbered citations linking back to each source it used. Every claim in a Perplexity answer can be traced to a specific webpage.
This makes Perplexity particularly interesting for businesses because the attribution is transparent. When ChatGPT recommends a business, it’s often unclear which sources informed that recommendation. When Perplexity does it, the citations show exactly which Yelp profile, which blog post, or which directory listing contributed. That transparency gives businesses concrete insight into which parts of their online presence are actually driving AI recommendations.
Perplexity is built almost entirely on RAG, searching the live web for every query. This means improvements to a business’s online presence can show up in Perplexity’s answers faster than on platforms that rely more heavily on training data.
Perplexity’s user base is growing rapidly, and it attracts a research-oriented audience: people who want thorough, sourced answers rather than quick conversational responses. For businesses, this tends to mean the queries coming through Perplexity are often more detailed and specific (“best family dentist in downtown Denver that takes Delta Dental insurance”) rather than broad (“dentist near me”).
For businesses working on AI visibility, Perplexity is worth monitoring alongside ChatGPT and Google AI. Because each platform draws on different sources and prioritizes differently, a business might be well-represented on one and absent on another. The same foundational work of building a detailed, consistent presence across multiple online platforms improves visibility across all of them.
Frequently Asked Questions
How is Perplexity different from ChatGPT?
Perplexity was built from the ground up as a search tool, so it always searches the web and always cites its sources with numbered references. ChatGPT can search the web but doesn't always do so, and its citation behavior is less consistent. Perplexity's answers tend to be more research-oriented, while ChatGPT is more conversational.
Does Perplexity recommend local businesses?
Yes. Perplexity handles local recommendation queries and includes citations to the review sites, directories, and articles it drew from. Because it cites sources, businesses can actually see which of their online profiles contributed to the recommendation.
Can my business show up on Perplexity?
Perplexity pulls from the live web in real time. Any business with a solid online presence across directories, review sites, and their own website can appear in Perplexity's answers. Because it relies heavily on real-time search rather than stored training data, recent improvements to online presence can show up quickly.
Does ChatGPT recommend your business?
Enter a website URL. Reachd checks how ChatGPT responds to real customer queries and shows a visibility score in about 30 seconds.